Darlington Housing Podcast Series

How to contact us

There are several ways you can contact us:

• Using your Darlington Home Online account. Register for a Darlington Home Online account [external link] or log in to your account [external link]. More information on your Darlington Home Online account.
• Emailing [email protected]
• Calling us on 01325 405333

Any emergency repairs can be reported to 01325 405333 24/7 365 days a year.

What if I am not satisfied with the response?

We hope that we can work together with our residents and listen to their voices and resolve any problems, but if you are unhappy with the response from the Housing team we have a complaints procedure you can follow and you can contact our Complaints Team by:

• using their online complaints form
• emailing: [email protected]
• calling the Complaints team on 01325 406777