Customer service and retail

Course level

Level 1

Is this course online or in person?

You will attend this course in person at one of our locations

Course subject

Vocational

Age requirements

16-18

Full or part-time

Part-time

Entry requirements

Some requirement
Another requirement

Does the course take place on a specific day?

This course will take place on Wednesday

Course duration

This course will last for 5 weeks

Course details

Course summary

This course will help you develop the skills to communicate professionally with customers and could lead onto a Level 2 diploma.

Learning includes:

Confidence building
Career planning
Teamwork skills
Time management
Job seeking skills
Employment rights
English, maths and digital skills

Work experience

Twenty to thirty hours of work experience with a local business or charity is required as part of this course. We will work with you to find a suitable placement.