Contact us

If you or somebody you know over the age of 18 needs support from Adult Social Care, you can either fill in our request for support form [online form, opens in new window], telephone us on 01325 406111 or write to the address below.

If you contact us by phone one of our staff will try to give you the advice and information you need.

If they cannot help you they will try to redirect you to someone who can.

Normal office hours are

Monday to Thursday 8:30am-5pm
Friday 8:30am-4:30pm.

Address

Adult Social Care
Town Hall
Darlington
DL1 5QT

Telephone: 01325 406111
Fax: 01325 406824
Minicom: 01325 468504

Emergency contact details

If you need help in an emergency outside normal office opening hours, the Emergency Duty Team can be contacted on 01642 524552 or Minicom 01642 602346.

If you or somebody you know is under the age of 18, please visit the Children's Social Care pages.

Documents including leaflets, plans and records will be made available on request to Adult Social Care in Braille, large print, audio and easy read.

We can also make information available in other languages.

If you would like to tell us what you think about the services we provide, please visit the Complaints, Compliments and Comments pages.

Neighbouring town's and local authorities social care contacts

If you live in a neighbouring town and are worried about someone or need support yourself the contact details for other local authorities are below.

Durham Council

Telephone: 03000 267979
Social care pages: Durham Social Care & Health [external link]

Hartlepool Council

Telephone: 01429 266522
Social care pages: Hartlepool Social Care & Health [external link]

Stockton Council

Telephone: 01642 527764
Social care pages: Stockton Adult Services [external link]